Recognize Customer-Facing Teams

Recognize Customer-Facing Teams

Build better customer service through recognition

Happy employees create happy customers—and effective recognition creates happy employees.

Features for Customer-Facing Teams

Features for Customer-Facing Teams

Recognize the people that drive customer joy

89% of companies with strong employee engagement report better customer satisfaction. It’s that simple.

External Recognition

Customers recognizing employees builds better culture.

Customers scan a QR code, type up a shout out, and send
Real-time appreciation from customers reinforces good work
Employees see their impact and are motivated to do more

Peer-to-Peer Recognition

Allow employees to recognize each other quickly and easily.

Strengthen good vibes with shoutouts & kudos
Add points that can be spent on millions of rewards
Boost teamwork and collaboration

Incentivize Behavior

Drive productivity, performance, sales, learning, and more.

Create competitions with leaderboards and points
Incentivize learning by rewarding course completion
Boost productivity, promote wellness, or encourage compliance

Motivate Feedback

Incentivize participation and reward great feedback.

Integrate with existing customer support feedback surveys
Award points for participation
Track participation in one unified location

Recognize Customers

Rewards for your customers and fans to boost loyalty.

Create custom catalogues for customers or fans to select gifts
Send packages to recognize loyal customers
Compensate volunteers, donors, and other patrons
return on recognition

return on recognition

Stronger customer loyalty starts with better employee experience

Over half of customers leave after a bad experience. Employee rewards and recognition create positive vibes for both employees and customers, driving engagement and loyalty.

39
%
improvement in employee engagement with recognition.
48
%
lower burnout rates with effective recognition programs.
31
%
reduction in turnover with rewarding employee recognition.
testimonials

testimonials

See how teams succeed with Awardco

Ultradent Products
Modern recognition with Awardco has created an ecosystem of appreciation. What we've found, as employees have recognized each other, is that they're motivated long term. Employees want to enjoy their work and be successful, and if we recognize them for their success, they'll know they're doing a great job and can improve every single day.
David Alsop
CHRO
TaylorMade
Awardco is the perfect platform for our employee recognition program. It supports our unique employee culture and community.
Rosie Scannell
Global HR
Hertz
We think a lot about our frontline employees. They're the ones that make us who we are and drive our business, and we wanted to make sure they knew we appreciated them. Awardco does that.
Annasuela Fritz
HR Projects and Recognition Manager
Southern Oregon Head Start
Awardco bridges the gap by giving us a platform to build each other up. There are centers that are really far from each other that can now feel connected to everybody else because we can share the great things that we're doing.
Heather Kent
Site Manager
Children's Nebraska
[Awardco] was something that was easy to use. I knew that healthcare provider's first priority is their patient, so how do we make it so easy that they can participate and still make sure that they're still taking care of the patient.
Madeline Quinn
Employee Experience Manager
Aptive Environmental
With Awardco we now have more visibility into our incentive budgets than ever, and can be more judicious about our incentive spend.
Lacy Andersen
Project Manager
Quick Quack Car Wash
Awardco has made employees' lives easier. Working outside in the elements with the customers can be tough, but being recognized, seen, heard, and valued makes it easier.
Christina Castro
Training Leader
Paramount
I was really looking for a user-friendly, up-to-speed, and easy-to-use program that can expand in different ways, and I found it with Awardco.
Shaye McCoy
Manager, Global Total Rewards Experience
 
 
Thought Leadership & Resources

Thought Leadership & Resources

Unlock your recognition potential

Blog

Blog

Employee Turnover Rates by Industry: Trends and Solutions
Customer Story

Customer Story

Blog

Blog

Blog

Blog

Webinar

Webinar

Customer Story

Customer Story

Webinar

Webinar

AI and the Future of Employee Engagement
Webinar

Webinar

White Paper

White Paper

Customer Story

Customer Story

White Paper

White Paper

White Paper

White Paper

The Ultimate Guide to Employee Recognition
Webinar

Webinar

Customer Story

Customer Story

Webinar

Webinar

Building a Culture That Thrives on Change
Webinar

Webinar

Blog

Blog

Discovering the True Return on Recognition™
Customer Story

Customer Story

Blog

Blog

Blog

Blog

Retain customers, improve employee experience

Happy employees lead to happy customers, which leads to better results and impressive ROI. See how recognition can fuel the cycle.