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Privacy Policy and Notice

Last Updated: March 10th, 2026

This policy describes how Awardco, LLC (“Awardco”) collects, uses, and shares your information.  When you use our sites, products, or services or otherwise form a relationship with us, we may obtain data from you and the devices you use to interact with us.

This policy is designed to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand.  

We commit to treat your personal information with care and respect and give you methods to contact us should you have any questions or concerns about the use of your information.

Finally, you may have received additional privacy documentation from us when you used a specific site, product, or service from us.  In that case, the documentation you received should be read in conjunction with this Notice.  

This policy explains:

The Scope of this Policy

This Policy describes the processing of information provided or collected on our sites and applications where this privacy policy is posted. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy. 

If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform’s privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services. 

Your Privacy Rights

If you are a resident of certain states or countries, you may have the right to know, access, correct, transfer, restrict the processing of, opt-out  from certain types of processing (e.g., targeted advertising, the sale or sharing of personal information, as defined by the applicable state law(s)), and delete your personal information. If you choose to exercise any of these options, we will not discriminate against you for making that decision. 

You may exercise your opt-out rights for targeted advertising and the sale or sharing of personal data by utilizing the consent banner on our website. Additionally, you can exercise your privacy rights by clicking the “Your Privacy Choices” link at the bottom of our website and select the applicable request, or by contacting us at privacy@awardco.com. When we receive a request to exercise a privacy right, we will review information we have collected about you (if any) with identifying information you may have provided us (such as a login, email address, mailing address, zip code, or transaction or order number) to authenticate your identity.  If you use an authorized agent to submit a request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to directly confirm with us that you provided the authorized agent permission to submit the request. 

There may be situations where we cannot grant your request. In such a situation, we will explain our reasoning to you and will honor your right to appeal when applicable. 

Information Collected or Processed 

In the preceding 12 months, Awardco may have collected or processed the categories of personal information that are identified below. We generally collect the information listed below to secure, improve, and provide our services to our customers.

☒ Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or account name. 

☒ Customer records information such as a name, address, telephone number, credit card number, debit card number, or other payment information.

☒ Commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

☒ Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement.

☒ Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences.

Sources of Information 

The sources from which personal information may have been collected or processed are the following: information that you provided to us, online tracking technologies, automatic data collection technologies, social media platforms and networks, business partners, etc. The purpose of such collection or processing include: providing our products and services, communicating with you, administering programs, marketing and promotional purposes (which may include targeted advertising), analytics and personalization, security and fraud prevention, legal obligations, core business functions, the job applicant process, etc.

How We Disclose Information

Awardco does not provide your personal information to other companies in exchange for money.  Some laws define the “sale” of information to mean Awardco has received something of value when it provides that information to a third party.  Under that definition, Awardco has Sold (for monetary or other valuable consideration) and Shared (for cross-context behavioral advertising purposes) your personal information in the last 12 months for the purposes of engaging in advertising and marketing activities. The categories of personal information we have sold or shared are the following: Identifiers, Commercial Information, and Internet or other similar network activity. The categories of recipients to whom we have sold or shared such personal information are the following: business and marketing partners. We may disclose your information to our subsidiaries and affiliates, along with our service providers and third-party processors to provide services to you. We may also disclose your information with service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets, or as otherwise permitted or required by law. We may disclose anonymized or aggregated data at our discretion, in accordance with applicable laws. 

If you post your information or content to our online forums or media sites, this information is public on the Internet. We are unable to prevent or control further use of this information and refer you to the third-party sites’ privacy policies and terms of use to learn more about their privacy practices.

Your Controls and Choices

You can control how and when you want to receive marketing emails from Awardco by clicking on the “unsubscribe” link located at the bottom of our email communications to you. This will not affect your receipt of administrative emails (for example, emails about your account, transactions, or policy changes) for your registered account.

Our Commitment to Protecting Information Belonging to Children

Our services are not intended for children under the age of 16. We do not knowingly collect information via our sites, products, and services from users under the age of 16. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence. If you believe your child has provided us with personal information, please alert us at privacy@awardco.com. If we learn that we have collected personal information from a minor, we will promptly take steps to delete such information and terminate the minor’s account.

Cookies and Other Technologies

Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device. For simplicity, we call all tracking technology on our website, such as JavaScript software code and web beacons, cookies.  Those technologies use small pieces of data sent to your browser or mobile device by websites, mobile apps, and advertisements that you access or use. That data is stored on your computer or mobile device and helps websites and mobile apps remember things about you and improve your experience with the website. 

Our vendors may utilize that data with other sources of information so we can advertise and market our products and services to you. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. 

We may contract with third-party vendors to work on our behalf and provide ads to our customers via the internet, direct mail, or catalogs. These third parties may collect information concerning visitors to our websites using cookies.  

You can manage your cookie preferences on our cookie banner that pops up when you first visit our website. 

Global Privacy Control

Certain state laws require a universal opt-out mechanism or an opt-out preference signal as a method to honor your right to opt-out of the sale or share of personal data and targeted advertising. Currently, our websites utilize and recognize the Global Privacy Control signal to honor your opt-out rights as required by the universal opt-out mechanism or opt-out preference signal. If you would like to control the use of cookies and similar internet technologies on your computer, you can use web browsers listed with the Global Privacy Control tool built into them.  These browsers limit cookie technologies and how they work while you browse the internet.  You can find a list of browsers with the Global Privacy Control tool built into it here: https://globalprivacycontrol.org/#download.

The use of the website and web browsers located at the site above is at your own risk, subject to the agreements from those web browsers’ developers, and subject to their privacy policies.  JPPA does not accept any liability associated with your use of the website above or the content you may download from that website.  

Our Global Data Transfer Practices

We store and process your personal information on our servers located within the United States but may transfer your personal information to other countries outside of the United States for the purposes describe in this Privacy Policy. By using our websites, products, or services, you agree to the global transfer, process, and storage of your personal information. 

Contacting Supervisory Authorities

If you would like to lodge a complaint against us, you may contact your local privacy regulator. If you have trouble locating a privacy regulator, please contact our privacy office at privacy@awardco.com and they will help you contact the appropriate enforcement agency.

Data Privacy Framework

Awardco complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), UK Extension to the EU-U.S. Data Privacy Framework (UK Extension to the EU-U.S. DPF), and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Awardco has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Awardco has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

The Federal Trade Commission has jurisdiction over Awardco’s compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

Regarding onward transfers, Awardco shall remain liable under the DPF Principles if a third party, acting as an agent on behalf of Awardco, processes such personal information in a manner inconsistent with the DPF Principles, unless Awardco proves that it is not responsible for the event giving rise to the damage.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Swiss-U.S. DPF, Awardco commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact us by emailing privacy@awardco.com or via mail to: Attn: Privacy Department, Awardco, Inc, 2080 West 400 North Suite 200 Lindon, UT 84042, USA.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Awardco commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to International Centre for Dispute Resolution-American Arbitration Association (ICDR-AAA), an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feature.adr.org/dpf_irm for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you.

You have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other mechanisms set out in this Notice. For more information, please see Annex 1 of the DPF Principles, available here.

How to Contact Us

If you have any questions about how we process your information, you can contact us at:

2080 West 400 North Suite 200

Lindon, UT 84042

privacy@awardco.com

Relationship-Specific Details

Web Users
Description Visitors to our websites who browse, shop, or sign up for an account with Awardco.
Categories of Information

Awardco has gathered the following categories of information from its websites for its business purposes:

  • Personal Identifiers.
  • Internet Data.
  • Geolocation Data.
Category of Data Subjects Awardco collects this information from people who use its websites.
Source of Collection This information is provided by users of Awardco’s website.
Purpose of Processing
  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services.
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
  • Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction.
Legal Basis for Processing This information is processed pursuant to Awardco’s legitimate business interests or to enter into contractual relationships.
Automated Processing or Profiling

Does this product/service/process use automated processing: No ☒   Yes ☐

If yes, the general methods and logic used are: —

Does the automated processing affect the rights of data subjects? —

Information Sharing

Categories of Recipients: This information may be provided to cloud service providers, customer relationship management tools, email marketing platforms, IT infrastructure services, web analytics tools, and Awardco customer service centers.

Description of Business Purpose: This information is provided to these third parties to implement, manage, and maintain Awardco’s website.

Is this Information Sold, Shared, or Disclosed
☒ Sold
☒ Shared
☒ Disclosed

Sensitive Personal Information

Category of Sensitive Personal Information Collected: N/A

Retention Period: N/A

Whether Personal Information is Transferred Internationally Not applicable.
Retention Period Awardco retains this information pursuant to the timeframe allowed by applicable law.
End Users of the Service
Description The service is an online platform that an employer uses to recognize and reward its employees.
Categories of Information
  • Personal Identifiers
  • Internet Data
  • Geolocation Data
  • Biometric Information
  • Education Information
  • Customer Records Information
  • Physical Characteristics
  • Professional or employment-related information
  • Commercial Information
Category of Data Subjects Employees from Awardco’s customers.
Source of Collection The organization's online recognition platform handles information provided by an employer regarding their employees. The organization also handles additional information uploaded by the individual employee.
Purpose of Processing The information collected facilitates employees redemption of points for awards or recognition.
Legal Basis for Processing Contract
Automated Processing or Profiling

Does this product/service/process use automated processing: No ☒   Yes ☐

If yes, the general methods and logic used are: N/A

Does the automated processing affect the rights of data subjects? N/A

Information Sharing

Categories of Recipients: This information may be provided to cloud service providers and rewards vendors

Description of Business Purpose: To provide a SFTP location for employers to upload employee data and for the purpose of delivering anniversary and commemoration memorabilia.

Is this Information Sold, Shared, or Disclosed
☒ Sold
☒ Shared
☒ Disclosed

Sensitive Personal Information

Category of Sensitive Personal Information Collected: N/A

Retention Period: N/A

Whether Personal Information is Transferred Internationally Not applicable.
Retention Period Awardco retains this information pursuant to the timeframe allowed by applicable law or regulations.
Employee/Recruit/Prospect/Candidate/Contractors
Description Information gathered from recruiting, hiring, and employee management.
Categories of Information Gathered
  • Personal Identifiers such as name, government-issued identification numbers, email address, physical address, and phone number.
  • Commercial Information such as banking information.
  • Protected Class Information such as ethnicity and gender when you provide that information to us or when Awardco is required by law to request that information from you.
  • Internet Data such as IP address, cookie, and beacon data.
  • Professional Employment Information such as work history.
  • Education Data such as level of education.
  • Audio/Visual Data such as data from call copy in customer service centers, recorded trainings, and customer service calls.
Category of Data Subjects Awardco collects this information from recruits, candidates, new hires, employees, and contractors.
Source of Collection This information is collected from individuals directly.
Purpose of Processing Awardco gathers this information to enter into employment relationships or contractual relationships. Employment laws require Awardco to gather this information.
Legal Basis for Processing Awardco gathers this information to enter into employment relationships or contractual relationships. Employment laws require Awardco to gather this information.
Automated Processing or Profiling

Does this product/service/process use automated processing: Yes ☒   No ☐

If yes, the general methods and logic used are: Automated processing is used to make sure applications are provided to Awardco’s HR department. Awardco does not use automated processing or profiling to make HR decisions such as whether to hire, promote, or take disciplinary action.

Does the automated processing affect the rights of data subjects? No.

Information Sharing

Categories of Recipients:

  • Cloud infrastructure
  • Employment benefits providers
  • Payroll management and processing entities
  • Office management software
  • IT/Security services

Description of Business Purpose: Awardco’s business purpose for providing this information is to support the employment relationship and/or recruitment process.

Is this Information Sold, Shared, or Disclosed
☐ Sold
☐ Shared
☒ Disclosed (for a business purpose)

Sensitive Personal Information
Category of Sensitive Personal Information Collected Retention Period
  • Social security, driver’s license, state identification card, or passport number.
  • Racial or ethnic origin, religious or philosophical beliefs, or union membership.
  • The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication.

Awardco only collects sensitive personal information, as defined in the applicable state privacy laws, with your consent and does not use sensitive personal information for inferring characteristics about you.

This information is retained throughout the term of the employment relationship and then as required or allowed by law. Alternatively, Awardco deletes this information if an employment relationship does not form between a candidate and Awardco.

Whether Personal Information is Transferred Internationally Not applicable.
Retention Period This information is retained throughout the term of the employment relationship and then as required or allowed by law.
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